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why Rivr

Modern and Smart Digital Insurance

Enjoy the speed, precision and control of Rivr’s intelligent insurance technology - combined with real underwriting expertise.

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designed to give you confidence

High-value insurance has traditionally meant paperwork, delays and broker bottlenecks.

At Rivr, we use technology to remove that friction and give you speed, clarity and control, while our experts remain accountable for decisions.

Person using a smartphone

01

Intelligent Quotes in Minutes

Our digital platform uses the information you provide about your home, belongings and lifestyle to structure a cover plan quickly and clearly.

  • Built from your details

    Your quote reflects the information you give us, rather than relying on broad assumptions.

  • We never fill in the gaps

    If your home, belongings or circumstances require more detail, our team will contact you before cover is finalised.

  • Designed to save time

    Get from initial questions to a quote in minutes, without unnecessary paperwork or broker delays.

Person using a smartphone

02

Full 24/7 online control

Your cover should be easy to understand and manage. Your online account gives you direct access whenever you need it.

  • Your documents in one place

    View your policy information and important documents online.

  • Make changes when life happens

    Update sums insured, add or remove valuables and tell us about changes to your home.

  • Manage claims online

    Submit and track a claim through your account, without waiting for office hours.

two women smiling chatting

03

Direct access to experts

Modern technology should remove friction, not people. Our specialists remain available whenever you need advice, clarity or support.

  • Speak directly to the team

    Get access to the people arranging and supporting your cover.

  • Backed by highly rated underwriting partners

    Your insurance is arranged with established underwriting partners chosen for their comprehensive policies and specialist expertise.

  • Technology backed by accountability

    Our platform provides speed and control, while real people remain responsible for the service you receive.

client reviews

Rivr cover is rated excellent

4.7/5 on Trustpilot
  • “Super quick and easy process. Filled in details online, got an instant quote, no back-and-forth. Best part - cheapest option with great cover, and Apple Pay payment.”

    Anna H · London
  • “I needed bespoke cover, and Rivr delivered with ease. The website was quick, no long calls, and Will’s support even reduced my premium. Highly recommend.”

    Steve R · UK
  • “Rivr was transparent, easy to use, and offered great customer communication. The quote was competitive, and the process was smooth from start to finish. Excellent experience.”

    Martin F-G · UK
  • “Competitive contents insurance with an easy, straightforward process. Jewellery coverage was a great bonus. Simple to contact Rivr, would definitely recommend them for hassle-free home insurance.”

    Edward B · London
  • “A fantastic personal service from Sasha, she is a pleasure to deal with. The policy is clear, straightforward and competitively priced. I would highly recommend seeking your insurance through Rivr.”

    Yolanda B · Suffolk

faq

Frequently asked questions

Insurance can be complicated. Here are answers to the questions we are asked most.

Go to FAQs
What does Rivr do?

Rivr is an insurance broker that provides a simple, digital solution for people to buy home insurance that is designed for higher value homes and their contents.

We are focused on providing the best level of service, whilst ensuring that you have the correct level of cover, and get it quickly.

How does Rivr differ from other insurance brokers?

Simply put, Rivr is a UK insurance broker where you can buy and manage high-value home insurance online. We combine top-tier cover, designed specifically for higher-value homes, with a fast, seamless digital experience, without the need for long phone calls or paperwork.

Unlike standard online insurers, we evaluate every submission to ensure your policy truly fits your needs. It’s the perfect blend of technology and tailored service.

Is Rivr financially regulated?

Yes, Rivr Cover Limited is an appointed representative of Innovative Risk Labs Ltd, which is authorised and regulated by the Financial Conduct Authority (FRN 609155). Rivr is a trading name of Rivr Cover Limited, registered in England and Wales (company number 14104261), registered office 124 City Road, London EC1V 2NX.


You can verify our authorisation by visiting the FCA Register.

Who insures the policy?

Your policy is underwritten by two highly rated insurers:

Buildings, Contents, and Liability cover — Accelerant Insurance UK Limited (UK-based insurance subsidiary, awarded an A- financial strength rating by AM Best). Authorised by the Prudential Regulation Authority (PRA) and regulated by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority (Firm Reference Number: 207658).

Family Legal Solutions and Property Emergency Solutions — ARAG Legal Expenses Insurance Company Limited (founded in Germany, awarded an A financial strength rating by AM Best). Authorised by the Prudential Regulation Authority (PRA) and regulated by the Financial Conduct Authority (FCA) and Prudential Regulation Authority (Firm Reference Number: 202106).

Both insurers are financially strong and fully regulated, providing you with reliable and secure coverage.

How can I reach you?

You can contact us in the way that suits you best:

Email: hello@rivrcover.com

Chat: Send us a message through our online chat

Call: Book a call with a member of our team

We’re always happy to help.

How long does it take to get a quote?

You can usually get a quote in around 5 minutes using our online form. For most clients, you can get a quote, review your cover, and pay online, all within minutes.

In some cases, we may provide an indicative quote, which simply means your application needs a little more attention from our team.

We aim to be in touch within one working day, and most clients are fully insured within 3 days if we have some follow-up questions (slightly longer if submitted over a weekend or bank holiday).

Can I buy my cover over the phone?

Our online quotation process is super intuitive and fast, but if you prefer you can book a call to discuss your needs, and we can get a quote for you. You can book a call with a member of our team at a time that suits you.

Do you charge any additional fees?

In short, no. We don’t charge any admin, cancellation, or mid-term adjustment fees.

Unlike many other brokers, we believe in transparent pricing. What you see is what you pay.

How can I pay my premium?

You can choose to pay your premium annually or monthly.

Annual payments: Pay securely online using any major debit or credit card.

Monthly payments: Spread the cost of your premium through our premium finance partner, Bexhill.

Currently, monthly payments need to be set up over the phone, as we’re required to read a short regulatory script. We’re working to make this fully online soon.

Paying by premium finance can be more expensive than paying annually.

How long is a quote valid for?

A quote is valid for 30 days from the date it is issued.

3 simple steps

Get an instant quote today

  1. 1 Tell us about your home
  2. 2 Review your quote
  3. 3 Accept and pay
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